Return & Refund Policy

At The Aadat Store, your satisfaction is our priority. If something isn’t right, we’re here to help.

Returns

We offer a 7-day return policy on eligible items. To qualify for a return:

The item must be unused, unworn, and in original packaging with tags.
The return request must be initiated within 7 days of receiving your order.
A video recording must be provided, clearly showing the unboxing and any damage or defect.
You must include proof of purchase (order number or receipt).

Important:
If you buy a 50ml bottle and use 20ml, it will not be eligible for return. Items must be returned in like-new condition. Partial usage disqualifies the return.

To start your return process, please email us at:
📧 contact@theaadat.com
Include your order number, the item(s) you wish to return, your reason, and a link to the unboxing video.

Refunds

Once we receive and inspect your return, we’ll notify you of the approval or rejection.
If approved, the refund will be processed to your original payment method within 10 business days.
Please note that your bank may take additional time to post the refund.

Non-Returnable Items

The following items are not eligible for return or refund:

Custom or personalized products
Personal care or beauty items
Sale or discounted items
Items that have been used, even partially

Exchanges

To exchange a product, return the item following the process above and place a new order for the replacement item.

If you have any questions, feel free to reach out:
📧 contact@theaadat.com