Aadat.pk is an online e-commerce store offering a wide range of products, including fragrances, Oils, Bags, and Jewelry. We aim to provide a seamless shopping experience with quality products and reliable service.
Do I need to create an account to shop?
No, you can place an order as a guest. However, creating an account allows you to track your orders, save addresses, and enjoy a faster checkout experience.
How do I track my order?
Once your order is shipped, you will receive a tracking number via email or SMS. You can also track your order by logging into your Aadat.pk account.
What payment methods do you accept?
We accept Cash on Delivery, Credit/Debit Cards, Bank Transfers, Easypaisa & JazzCash.
Which areas do you deliver to?
We deliver across Pakistan. For international shipping, please check our shipping policy.
What is your return policy?
Welcome to The Aadat Store!
These Terms and Conditions ("Terms") outline the rules and regulations governing your use of our website, https://theaadat.com/ (the "Site"), and your purchase of products from our store.
1. Acceptance of Terms
By accessing or using the Site or purchasing products from us, you agree to be bound by these Terms. If you disagree with any part of the Terms, you cannot access the Site or purchase our products.
2. Orders and Payment
You must be at least 18 years old to place an order.
By placing an order, you confirm that all information provided is accurate and complete.
We reserve the right to cancel or refuse an order at any time for reasons including but not limited to: product availability, errors in pricing or product information, or fraud detection.
We accept various payment methods as displayed on the checkout page. Payment will be processed at the time of order confirmation.
3. Shipping
Shipping costs and estimated delivery times are displayed at checkout and depend on your chosen shipping method and location.
We are not responsible for delays in shipping caused by unforeseen circumstances or customs clearance procedures.
Title and risk of loss for the products pass to you upon our delivery to the carrier.
4. Returns and Refunds
Return Policy:
We offer a 7-day return policy for eligible items.
To be eligible for a return, your item must:
Be returned within 7 days of receiving the order.
Be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
Be accompanied by the receipt or proof of purchase.
Be accompanied by video proof of the product's condition upon receipt. This video should be recorded upon opening the package and clearly show the item and any potential defects.
To start a return, you can contact us at: contact@theaadat.com
Please include the following information in your return request:
Your order number
The item(s) you wish to return
The reason for your return
The link to the video recording of the product condition upon receipt.
Returns will need to be sent to the following address:
Return shipping costs are the responsibility of the customer.
Refunds:
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Exceptions / Non-Returnable Items:
Certain types of items cannot be returned, including:
Perishable goods (such as food, flowers, or plants)
Custom products (such as special orders or personalized items)
Personal care goods (such as beauty products)
Hazardous materials, flammable liquids, or gases
Please contact us if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges:
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
5. Intellectual Property
The Site and all content included (text, graphics, logos, images, etc.) are the property of The Aadat Store or its licensors and are protected by copyright and other intellectual property laws.
6. Disclaimer
We strive to display accurate information on our Site. However, we cannot guarantee the accuracy, completeness, or reliability of any information. We are not liable for any errors or omissions in such information.
7. Limitation of Liability
In no event shall The Aadat Store, nor its directors, employees, or agents be liable for any damages (including, without limitation, incidental, consequential, or punitive damages) arising out of or in connection with your use of the Site or our products.
8. Termination
We may terminate these Terms or your access to the Site at any time, for any reason, and without notice.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law provisions.
10. Entire Agreement
These Terms constitute the entire agreement between you and The Aadat Store regarding your use of the Site and the purchase of our products.
